I'm partway through a book Brandon gave me for Christmas. He saw it and thought I should have it because of how much I talk about treating human beings as human beings. It's called Everybody Matters: The Extraordinary Power of Caring for Your People Like Family. At first I was skeptical because it's written by a man who is the CEO of a manufacturing company - a far cry from coffee... or so I thought...
Here are some of the quotations from the book that have stuck out to me so far. I hope they inspire you as you interact with humans. See what you think about their relationship to what we do here and to making the world a better place.
"For every action we take, we need to understand the impact it has on all the people whose lives we touch. If every business did that, the world would be a much better place than it is today" (54).
I love the reminder to think about the consequences of our actions and the ripple affect they can have on people. I would add the planet into this as well. The planet and the people who live here are too intermingled to only think of one over the other.
"We're destroying people and killing our culture because we send people home after treating them as objects and functions, instead of caring about them as human beings" (67).
I've known what it's like both to work under a boss who only cared about what I could do for him and to work with a boss who wanted me to feel a sense of value in using and growing my gifts as I went about doing the things needing to be done. You might have had these different kinds of experiences too. When we get home after a day of work, do we feel fulfilled? Do we look forward to going to work in the morning? I'm a believer that managers and bosses can deeply inform those questions.
"Everybody Matters is about what happens when ordinary people throw away long-accepted management practices and start operating from their deepest sense of right, with a sense of profound responsibility for the lives entrusted to them" (6).
My favorite thing about this book so far is that it's focused on ordinary people doing what's right and responsible. He's not asking us to move mountains or be superman. It's just about treating the people right in front of us like their parents would want them to be treated. For more on that, there are 2 beautiful stories in Chapter 4 that will stick with me for years. I'll let you check it out for yourself if you're convinced that there's something valuable and world changing here.
In the meantime, comment and share your stories from incredible managers and what made them great. I bet your story might fit with this idea that they treated you more like family than like a function or object.